Important stuff

All items ship in 10 business days or less.  In the description you will find the processing time for that item, some items have different processing times. Please refer to your shipping confirmation email for your tracking number.

If you have not received your order, contact the United States Postal service immediately.  You will need your tracking number to get information on your order.

Shipping rates:

$0.00-$74.99  $4.00

$75.00-$174.99  $8.00

$175.00 & up  FREE SHIPPING

handwash or delicate cycle wash lay flat or hang dry

Sizing:  Our sizes are true to size to fit the standards & are similar to major brands, not big box retailers or fast fashion retailers.  That being said sometimes we like things to fit a bit tighter or looser to fit our fashion style. Our styles are made with a relaxed fit in mind.

Things we suggest:

Go with the size you typically wear; if you are between sizes consider your fashion style & any concerns you may have (bust/hips/etc)

All sales are final. If you are not pleased with your order, let us know via email at within 7 business days of receiving your order. If there is an issue with the garment (error/damage) please let us know immediately & we will instruct you on how to return item.

Exchanges may not be made due to low stock or inventory

If a return is approved:
- Item must be in original/same condition you received it, with tags & unworn.
-Once received we will notify you. Collyn Raye will inspect the garment for any signs of wear. We reserve the right to reject a refund if item has been worn. If this happens you will be notified & your item will be shipped back to you
-If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, 5 to 10 business days.
-You are responsible for shipping the item back & we suggest you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Gift cards are non refundable if lost or stolen

Collyn Raye items are solely intended to be worn.  All of Collyn Raye items/patterns are owned & protected by Collyn Raye. At no time you may use an item to remake & profit from a Collyn Raye item. 


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